What is Online Arbitration?
Online arbitration, while similar in concept to traditional arbitration, is conducted entirely or partially online using digital platforms. This method leverages technology to simplify the dispute resolution process by cutting out the need for physical appearances, extended hearings, and even witness testimonies. Online arbitration is typically more affordable, quicker, and significantly more accessible, with the same binding authority as traditional methods.
Why Choose Online Arbitration?
Online arbitration takes the benefits of arbitration a step further by offering a modern, efficient, and cost-effective approach to dispute resolution. With the ability to handle cases entirely online, businesses gain additional advantages that traditional arbitration cannot provide. Read More
Fast
Online Arbitration proceedings are streamlined and efficient. Disputes can be resolved in as little as 60 days.
Cost-Effective
Online Arbitration is much more affordable. Unlike traditional litigation, fees are capped - meaning that you know exactly how much the process will cost from day one.
User-Friendly
You can complete the entire online arbitration process independently, without needing extensive legal knowledge or assistance.
Confidential
Online arbitration keeps disputes private, so your sensitive information remains confidential, helping maintain professional relationships and trust.
The Process of Online Arbitration
1
Agree to Arbitration
Include an Online Arbitration clause in contracts for all parties to agree to online arbitration in case of breach.
2
Classify the Claim
The Online Arbitration rules apply to any claim, based on an outstanding invoice.
3
Arbitrator Issues Ruling
The required information is simple, and the form can be completed in minutes. This document serves as your claim. Download the form here.
4
File Defence
Upon receiving the Request for Online Arbitration form, the respondent (other party) must submit their reason for non-payment to the Centre.
5
Complete Request for Arbitration Form
All disputes reported to the Centre will be resolved by one arbitrator with at least 10 years’ experience in their field.
6
Award Made an Order of Court
The Online Arbitration award is final and can be made an order of court.
About Online Arbitration Centre
Businesses everywhere are faced with the prospect of costly and time-consuming legal proceedings when pursuing outstanding debt. Recognising these challenges, our founders, legal practitioners Hendre and Daleen Vorster, set out to offer business owners a better solution: Online Arbitration.
In 2016, the Online Arbitration Centre was established to help business owners recover the compensation they rightfully deserve for the work and services they rendered. The process is led by a team of impartial senior legal professionals who assess and review applications to ensure a fair and just outcome.
This initiative exemplifies innovation at its finest, demonstrating how the legal environment adapts to meet the needs of those it serves.
